FAQs
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| Q. | Where do I put my refuse containers out for pick up? |
| A. | Refuse & recycle
containers should be placed wheels against the curb, about three feet apart and three feet from any vehicle or object to allow the truck's automated gripper arms ample room for pick up. |
| Q | When do I place my refuse containers for pick up? |
| A, | Refuse & recycle containers should be placed out by 6:00 a.m. on your service day, or the evening before collection. The exception is when your service day falls on a street sweeping day, then place containers on the curb. |
| Q | What about vehicles parking near my refuse containers? |
| A, | Do not park cars near
solid waste containers on collection days. If you are having problems
with neighbors parking their vehicles in front of or too close to
your containers and blocking your containers from being serviced,
try placing your containers in front of your driveway. |
| Q. | Should I bag my refuse and recycle products? |
| A, | Bag and tie all solid
waste if possible. Your containers will stay much cleaner, and when
picked up on windy days, bagged paper products and green waste will
not blow out of the containers and scatter around your neighborhood. |
| Q. | Can the lids be open on my refuse containers? |
| A, | Don not cram material in
the containers. The truck cannot empty overfilled containers. Lids must
be closed on containers to receive proper service. Lids that are
left up on containers tend to come open too soon while being dumped
and refuse spills onto the street. |
| Q. | Why should I recycle? |
| A, | Recycle as much as possible.
This reduces disposal costs and is good for the environment. |
| Q. | What items are not allowed in my refuse, and recycle containers? |
| A. | Do not put scrap metal,
wood, appliances, rocks, dirt, concrete, bricks, tile, carpeting
etc. in your refuse and recycle containers. This will damage the
truck’s packing mechanism. Containers that are too heavy will
break the automatic arms. Containers filled with these items will
not be collected. |
| Q. | Where can I take household hazardous waste products? |
| A. | Please do not put hazardous
or toxic materials such as paints,
motor oil and anti-freeze in your solid waste containers. This pollutes the groundwater under the
landfills. Please take these items to the Hazardous Waste Centers
in your community. For more information on where you may take hazardous
waste products please click on the following link: Household
Hazardous Waste . |
| Q. | What container do I put grass and tree trimmings in? |
| A. | Dry out grass clippings,
and other green waste before bagging, then place in your black container.
The wet material decomposes rapidly and will smell and stick in
the bottom of your container! If you have a gardener, ask him to take the green waste and dispose of it for you.
This also reduces the District's disposal costs. |
| Q. | What are the District's holidays? |
| A. | The District's holidays
are: New Year’s Day, Memorial Day, Fourth of July, Labor Day,
Thanksgiving Day and Christmas Day. |
| Q. | What happens when my service day falls on or after the holiday? |
| A. | When the holiday falls
on or before your service day the refuse collection will be one day
later for the entire week. Service does not change on any other holidays. |
| Q. | Am I responsible for the care of my refuse containers? |
| A. | Please note that all
provided containers are property of the Midway City Sanitary District.
Your cooperation in protecting containers from abuse or negligence
will be appreciated. |
| Q. | If I move, what do I do with my refuse containers? |
| A. | Remember, when you move
from your current place of residence (even if you move to another
residence within Midway City or Westminster) your solid waste containers
must be left behind. Please leave the containers for the next
resident's use. |
| Q. | When must containers be removed from the curb? |
| A. | In accordance with
Ordinance No. 53 of the Midway City Sanitary District, "No
curbside collection container shall be placed adjacent to a street
for collection more than 24 hours prior to collection time. All
curbside containers shall be removed from the street location within
12 hours after collection and shall be maintained in an area not
visible from the street." |
| Q. | How do I know which containers are assigned to my residence? |
| A. | On the side of each container
is a serial number. Please record the numbers of each of your containers
for your records. This makes it easier for you to distinguish your
containers from your neighbors. |
| Q. | What are my monthly refuse rates? |
| A. | The current monthly refuse
rate is $14.75 per unit of service. |
| Q. | What are my monthly sewer rates? |
| A. | The current monthly sewer
rate for residential service only is $7.25 per unit of service. |
| Q. | How many containers am I allowed? How do I request more containers? |
| A. | Each residence is provided
with two (2) black refuse/grass and two (2) blue recycle containers.
If you wish to request an additional container or a larger or smaller
container size please contact the District Office Monday - Friday
8:00 am - 4:30 pm, 714-893-3553. |
| Q. | What do I do if my containers are damaged, missing, or stolen? |
| A. | If your containers are
damaged, missing, or stolen please contact the District office Monday
- Friday 8:00 am - 4:30 pm, 714-893-3553 and request service for
exchange or replacement of your containers. You will need to provide
the District's Service Representative with the following information:
your address, daytime phone number, what day your refuse service
is performed on, and the color and size of the containers you wish
to be serviced. You will be scheduled for service on your area's next
service date. |
| Q. | What other types of services does the Midway City Sanitary District provide? |
| A. | The Midway City Sanitary
provides the following services at no extra cost to our residents/ratepayers
in the Midway City & Westminster areas: Bulky Item Program;
Helping Hands Program; Used Motor Recycling Drop Off Area. |